How do Himory team attain clients’ satisfication?

2020-09-30 06:27

Himory dedicate to provide the one-stop turnkey solution of memory products with the full customized service to worldwide client. Whether it is the Micro SD Card, USB Flash Drive, SSD turnkey product solution or it is the TSOP chips, BGA chips, eMMC, UDP, Mini UDP and PCBA semi-finished product solution, we believe that service and client satisfactions is the indispensable part to a delight customer experience.
 
The production center of Himory are the historic package and testing solution provider since 2013 who have gained the rich experience in Supply Chain Management, Technical Development and Products Delivery. By the efficient and effective quality assurance management, sales communication and after sales service, we are doing our best to converts customers’ requirements into the delight expectation, and make sure our service during the order delivery process reaching the full client satisfaction.

Service is part of our delight storage solutions

The strict implementation of quality control

The chip solution of Himory storage products are packaged and tested in the dust free production environment with ISO9001:2015 certified & qualification standard. We adopt the highly advanced production facility and apply the latest nanoscale package and testing technology. We have launched multiple quality assurance standards with the leaning manufacturing management methodology during the whole production process.

The time to market delivery and faster customer responding

For the time to market and faster delivery, we are always performing the continual improvement on technology capability, quality control, and customer responding. All the work flow of Himory are client-oriented, and once there is an OEM/ODM requirement, the sales, engineering and resourcing team will work together to deliver the customized quote with reliable lead times.
 
We offer the wide range customized service on memory products, like on-designed packing and testing service, customized housing design and molding, the content encryption, the finger print solution, the file duplication and the customized package design & production. Also, we provide the value-added service like the Data recovery service, the Auto-run setting, the Non-erasable content lock, the LOGO printing or engraving service, and further cargo transmit supporting service. The in-stock items or sample order will be in 1-5 working days delivery, and the customized OEM/ ODM order will takes 5-20 working days depend on the required order quantity and differs requirements.

 
Competitive quote and full after-sale service

We make the multiple sourcing and production process management into one integrated delivery service project, and further offer the competitive pricing with matching the limited order lead time. We can deliver a customization required quote on high volume production will even less than 24 hours responding period.
 
Once you place your order, our reliable Himory team will handle the rest. Our team will source all of the order required components and will help to find alternatives for the out of stock parts. We provide the replacement or repair service within 5-10 working days period of time. And Himory team will provide the turnkey solution from products design, sample proofing to mass production with the full customized service.

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